Email-based activities experiencing issues

Incident Report for Turnkey

Resolved

This incident has been resolved.

Posted Jan 19, 2025 - 19:08 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 19, 2025 - 17:11 EST

Identified

We are currently experiencing email delivery issues which is impacting receiving login, OTP, and other email comms. API related functionality is not impacted at this time.

Posted Jan 19, 2025 - 16:27 EST

Investigating

We are currently investigating this issue.

Posted Jan 19, 2025 - 16:22 EST

This incident affected: API and SDK.