Elevated 504 gateway timeouts

Incident Report for Turnkey

Resolved

This incident has been resolved.
Posted Sep 18, 2025 - 17:45 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 18, 2025 - 17:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2025 - 14:11 EDT

Investigating

We are currently investigating elevated 504 Gateway Timeouts affecting a subset of requests to the Turnkey API.
Posted Sep 18, 2025 - 14:03 EDT
This incident affected: API.